When it comes to online shopping, the choices are seemingly endless. However, not all online shopping experiences are created equal. At Clevisco, we believe in doing three things exceptionally well: Quality, Speed, and Customer Service. In this post, we’ll explore why Clevisco offers a superior shopping experience compared to general big e-commerce stores, focusing on our commitment to excellence in these areas. While many large e-commerce platforms may or may not use the practices discussed, our focus is on what sets Clevisco apart.
Quality Control
One of the biggest challenges with large e-commerce platforms is the lack of control over the supply chain. This often leads to inconsistent product quality, with items arriving damaged or not as described. At Clevisco, we take full control of the supply chain, ensuring that every product is thoroughly checked before it’s delivered to you. We also prioritize the use of high-quality materials, including ABS plastic and other sustainable materials, to ensure that our products are durable and environmentally responsible. This commitment to quality means that what you see is what you get, with no unpleasant surprises.
Speed and Delivery
Big e-commerce stores often struggle with unreliable delivery and ambiguous tracking systems. Customers are left in the dark, unable to easily track their orders or control the delivery process. At Clevisco, we’ve partnered with the best and fastest delivery services. As soon as your item is received by our delivery partner, you’ll be notified via WhatsApp, allowing you to leave specific instructions and get accurate delivery estimates. Additionally, we offer the convenience of paying by card on delivery, making the entire process seamless and hassle-free.
Customer Service
Customer service is a cornerstone of the Clevisco experience. Unlike big e-commerce stores where customer service is often outsourced to agents in different countries, Clevisco’s customer service team is well-trained, knowledgeable about every product, and always ready to assist with any questions or issues. Our customer service agents can provide detailed information, including videos and pictures of products, all accessible with just one or two steps. This personalized service sets us apart and ensures that your shopping experience is smooth and satisfactory.
Compare Clevisco & Big E-commerce stores
| Features | Big E-commerce Stores | Clevisco |
|---|---|---|
| Supply Chain Control | No control, resulting in lower quality and damaged products. | Complete control, ensuring quality and product integrity. Uses ABS plastic and sustainable materials. |
| Delivery Process | Unreliable with ambiguous tracking. Customers cannot control or track easily. | Reliable with WhatsApp notifications and accurate delivery estimates. |
| Payment on Delivery | Often no option to pay by card on delivery. | Option to pay by card on delivery. |
| Customer Service | Outsourced, less knowledgeable, and difficult to reach. | In-house, knowledgeable, and easy to contact with minimal steps. |
| Product Information | Cannot request additional images or detailed product information before purchase. | Can request additional images and detailed information. |
| Seller Quality | Easy onboarding attracts inexperienced sellers, leading to wrong or defective products. | All products sourced and controlled by Clevisco’s product team. |
| Ethical Treatment | Low wages, difficult working conditions, and unrealistic targets for workers. | Fair wages, ethical treatment, and humane working conditions. |
| Sustainability | Returned products often dumped, contributing to environmental damage and higher costs. | Controlled returns process, reducing environmental impact and costs. Focus on sustainability. |
Ethics and Sustainability
Big e-commerce stores often have questionable practices when it comes to the treatment of their workers. Drivers, packers, and other workers are frequently underpaid, overworked, and subjected to poor working conditions. At Clevisco, we believe in treating our employees with the respect and fairness they deserve. We understand the importance of ethics over profits and are committed to providing a positive and supportive work environment.
Sustainability is another area where Clevisco shines. Unlike big e-commerce platforms that frequently dump returned products, leading to environmental harm, we have a controlled returns process that ensures minimal waste. We also prioritize the use of ABS plastic and other sustainable materials in our products to further reduce our environmental footprint. It is more easier for Clevisco to become a sustainable company that the big e-commerce giants/stores This not only helps protect the environment but also keeps costs down for our customers. Why should you pay for someone else's irresponsibility? At Clevisco, you don't have to.
Buy Direct & Support Local U.A.E. Business
When you choose to shop with Clevisco, you’re not just buying a product — you’re supporting a local U.A.E. business committed to quality, customer service, and ethical practices. Here’s why supporting local businesses like Clevisco is always a better choice:
- Community Impact: Your purchase directly contributes to the local economy, helping to create jobs and opportunities within the UAE.
- Personalized Service: Local businesses often provide more personalized customer service, ensuring your needs are met with care and attention to detail.
- Quality Assurance: Clevisco maintains stringent quality controls, guaranteeing that every product meets our high standards before it reaches your doorstep.
- Ethical Standards: We uphold ethical standards in our operations, treating our employees fairly and supporting sustainable practices.
- Environmental Responsibility: Unlike larger e-commerce platforms, we minimize waste and environmental impact through responsible business practices.
By choosing Clevisco, you not only receive top-tier products and services but also contribute positively to the local community and environment. Together, let’s build a sustainable future while enjoying the best shopping experience possible.
If you’re looking for a shopping experience that prioritizes quality, speed, and customer service while maintaining ethical and sustainable practices, Clevisco is the clear choice. Join us in our commitment to excellence and discover the difference that shopping with a company that truly cares can make.
Do you agree with us? Let us know your thoughts :)
